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TokyoFlorists Delivery Policy

Delivery Policy

Please note: We are specialized to deliver flowers and gifts to Tokyo,Japan. Orders to the other countries cannot be proceeded
Every floral items, plants and orchids are personally hand-delivered by an industry professional, and we make every effort to deliver your order as quickly as possible. Gifts such as cake, bear doll, chocolate and wine will be delivered from the next business day.
Most of our floral items can be delivered the same day. To assure same-day delivery, orders must be received before 2:00 pm, Monday - Friday, before 1:00 pm on Saturdays, or before on Sunday in the Japan time zone (GMT +9). Orders received after that time may be delivered the following business day.

Regretfully, we are unable to guarantee time of delivery to rural route addresses, hotels, hospitals, military bases. To request a specific delivery time, please type it into the Special Instructions field during checkout. We will do our best to accommodate your preferences.

Before major holidays, such as Valentine's Day, Parents' Day, Christmas, an so on we recommend that you place your orders at least three days in advance.